Support
Contact & Grievance
How to reach us about privacy, grievances, merchant enquiries and delivery opportunities.
Grievance officer
Complaints about the website, communications, or data handling.
Nishita Bansal
grievance@pezea.store
Merchant enquiries
Use the merchant form on the home page so your enquiry reaches the partnerships team.
Delivery opportunities
Register interest and we will share information as opportunities open.
What to include
To help us respond faster, include the mobile number you registered with and a short description of your query. Do not send identity documents or bank details.
Response times
We aim to acknowledge enquiries promptly and to respond to privacy requests within 30 days. These are operational targets and not statements of statutory deadlines.