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Your rights

Submit a Privacy Request

Ask for access, correction, erasure, consent withdrawal, or raise a grievance. We verify your identity proportionately before acting on a request.

Provide this or your email so we can find your record.

We will not ask you to send identity documents through this form. For sensitive changes we may ask you to confirm details we already hold, or verify your mobile number.

What happens next

  1. We record your request and give it a reference.
  2. We verify your identity proportionately.
  3. We carry out the request where we lawfully can, and tell you the outcome.

We aim to respond within 30 days. This is an operational target and not a statement of a statutory deadline.